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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marie Maldonado

February 13, 2026

5  out of  5
rating by Marie Maldonado
"I have auto and homeowners insurance and if a question arises, I can always call and get the answers I need from a source I know I can trust.
Thank you to you and your wonderful team for being there!"
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Taylor L

February 13, 2026

5  out of  5
rating by Taylor L
"Don’s office is always great and easy to work with. I would absolutely recommend them to anyone looking to save on their insurance!"
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Franklin Perhonish

February 13, 2026

5  out of  5
rating by Franklin Perhonish
"Got my life insurance policy with Don Robinson office. Great agency and very informative. The process was quick and easy over the phone. Highly recommend! Thinking about switching my auto insurance over next month. Can’t believe it will save me $20 a month for the same coverage and you can actually get a real person to talk to over the phone or in person vs. a bot like the other company I’m with."
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Caroline Stafford

February 12, 2026

5  out of  5
rating by Caroline Stafford
"Don & his team are amazing! Very professional, knowledgeable, friendly & always willing to help. I would highly recommend them to anyone looking for insurance!"
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William Jones

September 20, 2025

1  out of  5
rating by William Jones
"JUST READ ABOYT YOU AND YOUR FAILURE TO HELP YOUR ELDERLY CUSTOMER! STATE FARM IS AN ABSOLUTE JOKE!"
We responded:
"Mr. Jones, we treat each and every customer with the utmost respect and care. I am sorry to hear that something left a bad taste in your mouth regarding State Farm. Please, call our office anytime to discuss this matter further. We want to make sure you are taken care of. Thank you - Don Robinson "
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Lynn Lee

February 6, 2025

5  out of  5
rating by Lynn Lee
"Don and Jared have been a tremendous help to me when it came to adding a separate insurance coverage for “renters”. They were very knowledgeable and explained everything thoroughly! These guys really know what they are talking about. It eased my mind knowing I was in the right hands when it came to coverage.

Thank you specifically to this office ! ~ And thank you State Farm!"
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Deborah Hobbs

January 2, 2025

5  out of  5
rating by Deborah Hobbs
"This bye far are the best group of people to deal with excellent service all the time and explains in detail what your concerns are thanks State Farm north Augusta Don Robertsin office ."
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Sue Little

October 25, 2024

5  out of  5
rating by Sue Little
"Jared at Don’s office provided me awesome customer service. Definitely recommend getting insurance with Don and his team."
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Winston Smith

October 25, 2024

5  out of  5
rating by Winston Smith
"Don and his team have gone above and beyond helping us out with our claim from the hurricane. We always receive great service from this office."
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Vb

October 3, 2024

1  out of  5
rating by Vb
"Terrible customer experience….they dont care about your issues"
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Mgol

October 3, 2024

1  out of  5
rating by Mgol
"This agency is a terrible example of customer service and it’s not a coincidence that they have the LOWEST RATING of all offices in the CSRA . The disrespect and lack of professionalism is absolutely ridiculous and they should be ashamed of themselves. They don’t care about the people in the area we are just another number and policy to them . I have filed a formal complaint. Not only did they not help me in my time of need they also dodge phone calls . This man told me my issue did not matter because he had more important things to deal with . EVERY CUSTOMER MATTERS and I hope you treat your remaining ones with the respect they deserve."
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Stevie Nicks

May 26, 2024

2  out of  5
rating by Stevie Nicks
"Awful experience dealing with our life insurance policies. Been dealing with this nonsense since March 1st. Presently looking elsewhere for our insurance needs!!"
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Debra Edwards

November 18, 2023

5  out of  5
rating by Debra Edwards
"Friendly and helpful."
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Tony Carr

July 27, 2022

5  out of  5
rating by Tony Carr
"Very friendly and wonderful knowledgeable staff"
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Debra Messina

January 25, 2022

5  out of  5
rating by Debra Messina
"Friendly and helpful. Worked with me on remedies for my situation."
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Shane Davis

July 15, 2021

2  out of  5
rating by Shane Davis
"Confusing"
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Katherine Maeve

April 27, 2021

5  out of  5
rating by Katherine Maeve
"I've always had a good experience dealing with Don Robinson's office, and particularly liked that he called me the phone a few months ago to go everything I had in the way of insurance for my home and auto. He didn't try to sell me something extra, never even mentioned anything like that. Helped me learn things I didn't know. Have total trust with this agent & staff."
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Laura

May 17, 2020

5  out of  5
rating by Laura
"Always an awesome money saver with State Farm, Don In North Augusta:*)"
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colin shapiro

April 16, 2020

5  out of  5
rating by colin shapiro
"Have been working with Don and his Team for nearly 14 years and have LOVED the experience-very personable and trustworthy."
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Tomeka J

December 15, 2019

5  out of  5
rating by Tomeka J
"Staff is friendly"
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Shirley Hart

October 23, 2019

5  out of  5
rating by Shirley Hart
"Efficient and professional..friendly employees..carly great"
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Ginamarie Boatwright

October 10, 2019

5  out of  5
rating by Ginamarie Boatwright
"We’ve been with Don Robinson State Farm for years and are so pleased with their office and service. It’s convenient to pay our insurance online. The one claim we had was handled in such a quick professional manner."
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Betty Adams

August 30, 2019

5  out of  5
rating by Betty Adams
"Good people rates and service"
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Bryson Stack

July 31, 2019

5  out of  5
rating by Bryson Stack
"You won’t find someone who cares more about their customers. They really go the extra mile to make sure you are taken care of."
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Cassandra Stack

July 30, 2019

5  out of  5
rating by Cassandra Stack
"Best Agent & Staff!"